Managing WooCommerce Sync: Products, Orders, Categories, Shipping, and Webhooks

Efficiently managing your WooCommerce Marketplace integration is crucial for maintaining smooth e-commerce operations. This guide provides step-by-step instructions for syncing products, orders, categories, shipping classes, and setting up webhooks.

1. Log In and Navigate to the Dashboard

• Begin by logging into your platform.
• After successful login, navigate to the main dashboard.

2. Connect WooCommerce Marketplace with Valid Credentials

• To integrate your WooCommerce Marketplace, connect it using valid credentials.
• Follow the detailed guide here: How to Connect Woocommerce Marketplace.
• Ensure your credentials are correct to avoid submission errors during validation.

3. Access the Marketplace Section

• In the dashboard, locate and click on the Marketplace section.
• Select WooCommerce from the available options to proceed.

4. Overview of the WooCommerce Dashboard

After accessing the WooCommerce Marketplace section, you’ll see a comprehensive dashboard summarizing:

• No Sales Report (last 7 days)
• Listed Products
• Orders (Pending, Cancelled, Delivered, Returns, Processing)
• This dashboard provides a quick overview of your marketplace performance.

5. Updating Credentials and Validation

• In the Setup option, update your WooCommerce credentials if necessary.
• Credentials must be valid; otherwise, submission will not be allowed due to validation checks.

6. Syncing Orders, Products,Shipping and Categories

• Enable the sync option for the respective feature (categories, products, or orders) before proceeding.
• Set a time range for syncing past orders based on your requirements.

a. Syncing Categories

• Click on the Category Sync button.
• Categories from WooCommerce will sync and display under the Listed Categories section.

b. Syncing Products

• Go to the Product Import section.
• Click on Sync Products to import and list products on the All Products page.
• All products already uploaded on WooCommerce will be fetched into your platform.

c. Syncing Orders

• Click on the Order Sync button.

• Synced orders will appear under the All Orders page for review and management.

• Real-time orders from WooCommerce will be fetched to your platform every hour.

 d. Syncing Shipping Classes

• Navigate to the Shipping section.
• Click on the Sync button to fetch shipping classes from WooCommerce.
• Synced shipping classes will appear under the Listed Shipping Classes section for further management.

7. Managing Webhooks

• Navigate to the Webhooks section to control automatic syncs for order updates and creations.
• Enable or disable the following options using checkboxes:
  • Order Created: Automatically sync newly created orders.
  • Order Updated: Automatically sync updates to existing orders.
• Configure these settings as per your operational needs and submit.

8. Monitoring Activities in the Logs Section

• The Logs section records all activities performed, including:
  • Category syncing
  • Product syncing
  • Order syncing
  • Shipping class syncing
  • Webhook updates