Welcome to Stegback: Your comprehensive guide

Welcome to Stegback! We’re excited to have you on board. This guide will walk you through the main features of your Stegback Seller Dashboard, helping you navigate the tools and resources available to efficiently manage your business.

Dashboard

Upon logging in, you’ll land on the Dashboard—your central hub for accessing features and tracking your store’s performance.

• Overview: Get a snapshot of your store’s activity, including recent orders, notifications, and performance metrics.
• Quick Navigation: Use the menu on the left to move between different sections of the portal.

User Management

Manage who has access to your Stegback account by selecting User from the menu.

• Add or Remove Users: Invite team members to collaborate on managing your store. Add new users or remove existing ones as needed.
• Assign Roles: Define user roles and permissions to control what each team member can access and manage.

Order Management

In the Order section, handle everything related to customer purchases. The menu expands to provide specific options:

• All Orders: View and manage all customer orders, tracking their status from new to completed.
• Add Order: Manually add new orders when needed for greater flexibility.

Product Management

The Products section is where you’ll manage your inventory. Additional options are available under the expanded menu:

• All Products: View and manage your product catalog, updating stock levels, descriptions, and pricing as needed.
• Add Product: Easily add new products by filling in details like images, descriptions, and prices.
• Product Category: Organize products into categories for easier management and improved customer navigation.

Role Management

In the Role section, set up specific roles and permissions for different users.

• Create Roles: Define roles such as admin, manager, or support, each with specific access levels.
• Assign Permissions: Control what each role can access and manage within the dashboard to maintain security.

Support Tickets

The Support Ticket section helps you manage customer inquiries and support requests with the following features:

• Ticket Category: Organize support tickets into categories for efficient management.
• Ticket: View and manage individual tickets to address customer issues promptly and effectively.

Settings

The Settings section is where you configure your Stegback account. The menu expands to offer additional settings:

• Channel: Manage and configure the sales channels connected to your store.
• Shipping Provider: Integrate and manage your shipping providers to streamline fulfillment.

YouTube Channel for Visual Learning

For those who prefer visual learning, Stegback offers a YouTube channel with a variety of helpful videos:

• Getting Started: Introductory videos to guide you through setting up your account and listing products.
• Feature Overviews: Short videos explaining features like order management, product updates, and payment processing.
• Tips and Tricks: Practical tips to maximize your success on Stegback.

Visit Our YouTube Channel: Stegback YouTube Channel

Conclusion

The Stegback Seller Dashboard equips you with the tools you need to run a successful online store. From managing orders and products to controlling user access and handling customer support, everything you need is at your fingertips.

Take some time to explore each section and familiarize yourself with the tools available to you. If you need further assistance, our support team is ready to help you make the most of your Stegback experience.

Welcome to the community, and here’s to your success!

Welcome to Stegback, and happy selling! 🎉