Email Logs Page: Overview

The Email Logs page is your centralized record of all outgoing emails to customers. Whenever an order update or notification is sent, a log entry is created here. As a seller, you can:

1. Verify Delivery: Check if the customer received an email (or see if it’s pending/failed).
2. View Email Details: Review the email subject and the address to which it was sent.
3. Filter and Search: Narrow down results by email address, subject, or status.

This helps you quickly troubleshoot any issues related to customer communications.

Key Elements on the Page

1. Per Page:
   • Select how many records you want to view on one screen (e.g., 10, 20, 50).
2. Email:
   • A filter field where you can type the recipient’s email address.
   • Helpful if you want to find all emails sent to a specific customer.
3. Subject:
   • A filter for the email’s subject line (e.g., “Your Order is on the Way”).
4. Status:
   • A dropdown to filter emails based on their sending status (e.g., Delivered, Bounced, Pending).
5. Reset:
   • Clears all applied filters and shows the full log list again.
6. Submit/Search:
   • Click to apply your filters and see relevant email log entries.

Email Log Entries

• S. NO: Serial number that organizes the list.
• TO: The email address of the recipient. This is who the system attempted to send the message to.
• SUBJECT: The subject line of the email (e.g., “Ihre Bestellung Ist Unterwegs”).
• SMTP: The sender address or mail server through which the email was sent (e.g., “No-Reply@Email.Stegback.Com”).