Managing Amazon Sync: Products, Orders, Categories, and More

Efficiently managing your Amazon Marketplace integration is crucial for maintaining smooth e-commerce operations. This guide provides step-by-step instructions for syncing products, orders, and categories, as well as managing pricing and logs.

1. Log In and Navigate to the Dashboard

• Begin by logging into your platform.
• After successful login, navigate to the main dashboard.

2. Connect Amazon Marketplace with Valid Credentials

• To integrate your Amazon Marketplace, connect it using valid credentials.
• Follow the detailed guide here: How to Connect Marketplace.
• Ensure your credentials are correct to avoid submission errors during validation.

3. Access the Marketplace Section

• In the dashboard, locate and click on the Marketplace section.
• Click Amazon from the available options to proceed.

4. Overview of the Amazon Dashboard

After accessing the Amazon Marketplace section, you’ll see a comprehensive dashboard summarizing:

• Sales Report (last 7 days)
• Listed Products
• Orders (Pending, Cancelled, Delivered, Returns, Processing)
• This dashboard provides a quick overview of your marketplace performance.

5. Updating Credentials and Validation

• In the Setup option, update your Amazon credentials if necessary.
• Credentials must be valid; otherwise, submission will not be allowed due to validation checks.

6. Syncing Orders, Products, and Categories

• Enable the sync option for the respective feature (categories, products, or orders) before proceeding.

a. Syncing Categories

• Click on the Sync Category button.
• Categories from Amazon will sync and display under the Listed Categories section.

b. Syncing Products

• Go to the Product Import section.
• Select a specific time range (e.g., one month before) to filter the products you want to sync.
• Click on Sync Products to import and list products on the All Products page and also this page.
• All products already uploaded on Amazon will be fetched into your platform.

c. Syncing Orders

• Click on the Order Sync button.

• Synced orders will appear under the All Orders page for review and management.
• Optionally, set a time range for syncing past orders based on your requirements.
• Real-time orders from Amazon will be fetched to your platform every hour.

7. Managing Pricing

• In the Pricing section, create pricing templates tailored to Amazon’s requirements.
• Set up both default and specific price templates for better flexibility.(How to create price Template )

8. Monitoring Activities in the Logs Section

• The Logs section records all activities performed, including:
  • Category syncing
  • Product syncing
  • Order syncing
  • Credential updates